Dedicated onsite
A full-time engineer or technician at your premises.
Onsite & remote SLAs
A named engineer for your business, with the whole of Noc behind them.
A person with a company behind them
Hiring a contractor means one person. Hiring through Noc means a team. Every SLA is agreed with you, so you choose what's included.
- Cover for leave and sick days, so the seat isn't left empty
- Escalation to our senior engineers for difficult problems
- Management of performance, training and replacement by Noc
- Response times agreed to suit you, from business hours to 24/7
- One contract and one invoice
Ways to work with us
Remote support
A monthly block of hours or a ticket-based SLA, handled by our team.
Project
The people you need for a fixed scope and time.
Roles we provide
Helpdesk and desktop supportField techniciansNetwork engineersSystems administrators
Build your SLA
Tell us the role, the hours and the response times you need. We'll put a proposal together.